Innovation in Transparency Salary Policy
COMPANY
The hospitality industry is a broad category of fields within service industry that includes Buffer, a company specialized in Sharing on Social Medias, in other words, a social media scheduling tool. This consulting company is advising others on their social media campaign, and how to attract clients through the social media expansion
WHAT IS THIS HR INNOVATION ABOUT?
The company has decided to implement their transparency as the core value of the business. Therefore, everything is published. The salary grid is public. An equity formula is settled for each employee, to make their salaries equals, and meaningful. Also, every email sent is being known by the whole team. As a consequence, clients subscribing for a Buffer service know how the business is making margin and profit.
WHY WAS THIS INNOVATION IMPLEMENTED?
To engage transparent pricing: customers are able to check where every penny goes when they are subscribing a Buffer service. Also, it enhances and improves trust between clients and employer , as well as fundraising donations.
WHAT ARE ITS MAIN BENEFITS?StartFragment
Some new positions has been created into the company, such as happiness officer.
It also complete open-mindedness of both customers and employees. The relationship between them is close and it is quite easy to understand the expectations of both sides.
A blog has also been created in order to explain their policies to clients.
Today, the company has more than 1.8 millions of clients registered.
COUNTRY
USA
YEAR
2013
WEBLINKS/ FURTHER INFORMATION
StartFragment
https://buffer.com
EndFragment
https://open.buffer.com/transparent-pricing-buffer/StartFragment
EndFragment
EndFragment